We want you to love your purchase! If you are not completely satisfied, you may request a return or exchange within 7 days of receiving your order.

• Items must be unused, in original packaging, and in resellable condition.

• Certain items such as personal care products and sale items are non-returnable.

• Return shipping costs are the responsibility of the customer unless the product is defective or damaged.

• Refunds will be processed to your original payment method within 5-7 business days after we receive the returned item.

For assistance, please contact us at [urbanmilayu@gmail.com].